Frequently Asked Questions

How do I create a new account?

Setting up a new account is simple, just hit Login then Sign up. It's as simple as that.

Can I make a payment online?

Yes! Once you've made your selection and put your items in your cart go ahead and check out and follow the instructions prompted. Easy as 1, 2, 3.

Do you ship orders overnight?

Overnight orders can be shipped if the option is selected when checking out.

Can I place orders, check invoices, and view order history online?

Yes, when you sign in to your account you can place orders and look at your order history.

Will I receive email confirmations when placing orders?

Yes, you get an automatic email when placing an order.

What's your cutoff for ground/overnight orders?

5pm Monday through Thursday and Fridays 1pm.

In which states are you licensed?

New York.

What are your shipping and handling rates?

We offer free shipping on orders over $50.

How do I subscribe to or unsubscribe from Superio Brand Newsletters?

You can manage all of your email settings by signing in to your account.

How can I find my order status?

When logged into your account simply click on my orders and you can manage and view orders.

When will my order arrive?

Order arrival depends on where you're located.